Support desk
Help that starts with the numbers.
Find the right answer, prepare useful context, and keep your private deal details under your control.
- No app account
- No Newman cloud for deal data
- Store-managed purchases
- Local records

Quick routes
Start with the kind of help you need.
Support index
Start here, then go deeper.
Before you contact us
Bring useful context, not private data.
Support is faster when the problem can be reproduced without exposing seller, payment, or location details.
Remove personal or sensitive information from screenshots and files before sharing.
- 1Product and pageWhich screen or feature?
- 2Current stepWhat were you doing?
- 3What happenedWhat did you see?
- 4Expected resultWhat should have happened?
- 5Safe evidenceRedacted screenshot if useful.
Troubleshooting
Frequent questions.
How do I start a Lowball Lab calculation?
Enter the seller ask first. Add expected value when you have it, then include costs, risk, and the margin you want before reading the offer range and verdict.
Why does the suggested offer look different from the seller ask?
The worksheet accounts for the value and cost inputs you provide. Repairs, fees, shipping, travel, risk, and target margin can all lower the price that still works for you.
Is my deal data sent to a Newman AI Works cloud?
No. The app is local-first and does not require an account or a Newman AI Works backend for app deal data.
Does Lowball Lab scrape marketplaces or guarantee a price?
No. Research shortcuts are user-initiated, and you confirm the numbers. Lowball Lab does not promise automated marketplace scraping, guaranteed value, profit, or seller acceptance.
How are Pro purchases and restores handled?
Apple or Google handles purchases, renewals, cancellations, refunds, and restore flows. Use the purchase or restore control in the app while signed into the store account that completed the transaction.
What should I include when I contact support?
Include your device, operating system, app version, the screen or calculation step, what you expected, and what happened. Remove personal or sensitive information from screenshots first.
Current status
Live on the App Store and Google Play.
Lowball Lab is publicly available on iOS and Android. Optional purchases and restores are handled by the store.
Still stuck?
Bring the useful details.
We will review the message and reply with the next practical step.
